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Designing a Successful KM Strategy
by Stephanie Barnes and Nick Milton



When a firm's Knowledge Management program isn't aligned with organizational strategy, its success can be no more than a happy accident—if it succeeds at all. In Designing a Successful KM Strategy, Stephanie Barnes and Nick Milton present a practical, step-by-step guide to crafting a KM strategy that supports your organization's unique needs and goals.

Based on more than 20 years of experience, this insightful book equips KM pros to accomplish these and other objectives en route to creating your successful Knowledge Management strategy:

  • Connect KM strategy to business strategy
  • Identify the business drivers KM will support
  • Identify your strategic knowledge areas
  • Understand and engage key stakeholders
  • Incorporate sound change management principles
  • Design pilot projects that kick-start successful KM roll-outs

Whether you need to retool your current Knowledge Management strategy or build an effective KM program from the ground up, Designing a Successful KM Strategy is the comprehensive, no-nonsense guide you're looking for.

Barnes, Stephanie and Nick Milton. Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional. Medford, NJ, CyberAge Books, 2015. 224pp.

ISBN 978-1-57387-510-3 $59.50
Ebook available