This important book is designed to help organizations understand, evaluate, and implement desktop, Web site, intranet, and enterprise search applications. Information guru Martin White explains search technology in clear, non-technical language and describes the benefits and issues for a range of solutions-from high-end to affordable plug-and-play software products.

In addition to providing critical guidance for anyone charged with implementing an organization’s internal search strategy, the book features a glossary, suggestions for further reading, and an annotated listing of 40 firms providing Web, intranet, and enterprise search solutions.

Coverage includes:
How search works
The search business
Making a business case for search
Evaluating and selecting a search engine
Optimizing search performance
Search usability
Desktop search
Implementing Web search
Implementing intranet search
Enterprise search
Multilingual search
Future directions for search

Whether you are an enterprise knowledge manager, information professional, Web site owner, e-commerce director, or anyone responsible for implementing your organization’s internal search strategy, this book will give you essential guidance not available from any other source.

White, Martin. Making Search Work: Implementing Web, Intranet and Enterprise Search. Medford, NJ, CyberAge Books, 2007. 200pp.

2007/hardbound
1-57387-305-5 $69.50